Technology | Laptop | Support

The LWSD Technology Operations department is now providing Family Technology Access support 24/7.

 

Lake Washington School District is changing the Microsoft account Username for all LWSD students in the 2024-25 school year. Moving from the “s-first initial last name” to each student’s unique 7-digit Student Number that is well known and used for several other systems, like library check out, lunch purchases and Skyward-Qmlativ. In addition to providing an established and unique identifier for their account username that eliminates duplicates, this change will improve data security and ease of management of student access to digital curriculum resources. The new usernames will be active beginning Monday, August 5. The student Microsoft username is the 7-digit student number and students will log onto district laptops using this new username. Email addresses will change to (7digitstudentnumber@lwsd.org) as the primary address, and messages sent to the previous “s-“ address will be delivered to the new 7-digit email address. Students will retain their first and last names as identifiers on the account as well so they can be searched and looked up by name on common applications like Teams and Outlook.

 

The new version of Skyward Family Access is now ready for families to use. The new link to use is https://www.q.wa-k12.net/lkwashSTS. This link is also available on the district website. Family Access usernames and passwords are not changing.

Some common questions and answers about this transition are below:

Will I need to update my bookmark on my browser for the new Skyward?
Yes. The web address is different so any browser bookmarks will need to be updated.

How does this affect usernames and passwords?
Family Access usernames and passwords have not changed. Student Access usernames will now be the 7-digit Student Number that is the start of the student email address. Student Access passwords do not change. There will be a link on the login screen for those that forgot their username and/or password.

Do I need to re-enter contact information into the new version of Skyward?
No. All student, family and emergency contact information have migrated to our new version. Families can update phone numbers, emails and contact information through the new Family Access.

Will I have the same access to grades, report cards and test scores in the new version?
Yes. However, some of the attachments in Portfolio will take a few weeks to get moved into the new version. 

How do I get help with logging in?
Families can contact ftaccess@lwsd.org for further assistance.